El Paso Water Deploys New Customer Mobile App as UTEP and NASA Launch $500K Flood-Tracking Satellite Partnership

El Paso Water Rolls Out Feature-Rich 'My E-P Water' Mobile Application

EL PASO, Texas — Expanding customer access through digital transformation, El Paso Water officially launched its comprehensive 'My E-P Water' mobile application in mid-October 2026. Designed for smartphones and tablets, the platform provides over 200,000 residential and commercial account holders across El Paso County with seamless billing management, historical water consumption analytics, leak alert notifications, and real-time utility outage tracking.

Utility leadership highlighted that empowering consumers with granular daily usage metrics helps households identify hidden indoor plumbing leaks and manage outdoor irrigation more efficiently, directly supporting regional desert conservation goals along the drought-prone Rio Grande basin.

UTEP and NASA Partner on $500,000 Satellite AI Flood Monitoring Initiative

Advancing scientific resilience, researchers at the University of Texas at El Paso (UTEP) announced a prestigious nearly $500,000 NASA-funded research collaboration in mid-October 2026. The multidisciplinary initiative deploys high-resolution Earth observation satellite imagery and artificial intelligence algorithms in direct coordination with El Paso Water crews to detect, map, and assess localized urban flash-flooding in near real-time during heavy desert monsoon storms.

Utility engineers and academic researchers explained that rapid AI mapping allows public works departments to prioritize emergency pump deployments, inspect critical storm drainage culverts, and protect vulnerable municipal infrastructure across West Texas.

City Council Evaluates Industrial Growth and Municipal Zoning Updates

Concurrently, the El Paso City Council convened work sessions reviewing Title 20 municipal zoning code updates and surveillance technology contracts. Council members also examined long-term resource management strategies as hyperscale artificial intelligence data centers, including Meta's major facility, expand across the borderland, affirming commitments to ensure commercial developments do not strain the region's Hueco Bolson groundwater supplies.